Support
Something not connecting, an alert that doesn’t make sense, or a question about your account? A person reads every message.
Common questions
How do I connect a tool?
Open Connect from the welcome screen or your profile and press the tool. You sign in on that tool’s own page and pick what Goldfish may see. Nothing to copy or paste. For Claude and ChatGPT, Goldfish gives you one private link to add in that app’s connector settings.
Why does something say it’s failing or late?
Goldfish compares each automation’s last runs with its schedule. Failing means its last run broke; late means it didn’t run when it should have. Open it on Build → Fix to see why, review Claude’s drafted fix, or ask about it in the chat bar.
Does Goldfish change anything without asking?
No. Every fix or new build is shown to you first as a draft, and nothing ships until you approve it. Changes can be undone.
How do alerts reach me?
On iPhone, allow notifications when Goldfish asks, and it tells you when something breaks. You can also send alerts to a Slack channel from your profile. Turn either off at any time.
What does the AI use, and is my data used for training?
Goldfish’s AI is built in. When you ask it something, only what that answer needs goes to Anthropic’s Claude through Goldfish’s account, and nothing you connect is used to train any model. Your plan includes a monthly amount of AI; your profile shows how much is left.
How do I export or delete my data?
Profile → Export everything downloads your workspace. Profile → Delete account removes your account, workspace, Brain, run history and stored keys. Your automations keep running wherever they run; Goldfish just stops watching them.